Legal

Terms of Service

Effective Date: July 18, 2026 Last Updated: July 18, 2026

1. Agreement to These Terms

These Terms of Service (the "Terms") are a binding agreement between you ("you," "your," or the "User") and Rafalski Enterprises LLC ("Rafador AI," "Rafador," "we," "us," or "our"), governing your access to and use of the Rafador AI websites, applications, and services (collectively, the "Service").

By clicking to accept these Terms, creating an account, subscribing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Service.

IMPORTANT: SECTION 16 OF THESE TERMS CONTAINS A BINDING INDIVIDUAL ARBITRATION PROVISION AND A WAIVER OF CLASS ACTIONS AND JURY TRIALS. IT AFFECTS HOW DISPUTES BETWEEN YOU AND RAFADOR ARE RESOLVED. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED IN SECTION 16.7.

You must be at least 18 years old, reside in the United States, and be legally able to enter into this agreement to use the Service.

2. What Rafador Is (and Is Not)

Rafador AI is a software service that helps you search for jobs and automatically completes and submits job applications on your behalf. Using the information you provide - your profile, résumé, supplemental materials, and saved answers - the Service finds job postings, evaluates them against your profile (on plans that include matching), completes application forms, generates application documents, attaches your documents, and submits applications to employers in your name.

Rafador is not an employer, employment agency, recruiter, staffing firm, headhunter, or agent of any employer. We do not make, influence, or participate in any hiring decision. Your application, interview, and any resulting employment relationship are solely between you and the relevant employer. We do not guarantee that any application will result in a response, interview, offer, or employment.

3. Your Applications Are Completed by Artificial Intelligence

The Service uses artificial intelligence ("AI") to read job postings and application forms, decide how to complete them, generate content, and take automated actions, including submitting applications. AI systems are probabilistic and can make mistakes. They can misread a form, select a wrong option, misinterpret a question, generate an inaccurate, incomplete, or imperfect answer or document, act in a way you did not intend, or fail to complete an action. Outputs may appear confident and detailed and still be wrong.

Because of this, the Service may submit applications that contain errors, omissions, or answers and documents you would have phrased differently. You understand and accept that:

4. Your Authorization: Rafador Acts on Your Behalf

4.1 Grant of Authority

You authorize Rafador to act as your agent for the limited purpose of searching for jobs and completing and submitting job applications for you, using the information and instructions you have provided. This includes authority to: (a) complete application fields and answer application questions from your information; (b) generate, attach, and submit résumés, cover letters, and written answers based on your information; (c) select options and click buttons and controls in application flows as needed to complete and submit an application; and (d) agree, on your behalf, to acknowledgments, certifications, notices, and consents that an application requires, as described in Section 4.2. Applications are submitted in your name and are your applications.

You acknowledge that actions taken by the Service within the scope of this authorization are legally attributable to you to the same extent as if you had taken them yourself, including under laws recognizing contracts and records formed through electronic agents (such as the Uniform Electronic Transactions Act and the federal E-SIGN Act).

4.2 Employer Acknowledgments, Certifications, and Consents

Many applications require the applicant to accept acknowledgments and consents (for example, confirming that the information provided is accurate, agreeing to an employer’s privacy notice or application terms, or acknowledging equal-opportunity statements). You authorize the Service to review and accept such required acknowledgments and consents on your behalf as part of completing your applications, and you agree that acceptances made by the Service bind you. Where a form requires a certification that the information in the application is true, the Service certifies on the basis of your representation to us that the information you provided is true.

4.3 Background Checks and Similar Standalone Authorizations

The Service is designed not to execute standalone background-check, credit-check, or consumer-report disclosures and authorizations (such as those required under the Fair Credit Reporting Act) on your behalf. Under Section 5.5, an application that conditions submission on such an authorization is treated as one the Service cannot truthfully complete, and is skipped.

4.4 Limits of the Authorization

The Service acts only within the authorization above, only while your subscription is active, and only using information you have provided. You may revoke the authorization at any time by cancelling your subscription or closing your account; revocation does not affect applications already submitted, which cannot be recalled.

5. How Applications Are Completed

So that you understand exactly what the Service will do in your name, this Section describes the rules it follows. By using the Service, you agree to these rules and to the assumptions they rely on.

5.1 Answers Come From Your Information

The Service answers application questions using the specific information you have provided: your profile, saved answers, résumé, and supplemental materials, and, for open-ended (essay-style) questions, AI-generated responses grounded in that information. The Service is designed not to fabricate answers, credentials, experience, or opinions.

5.2 Stated Answers to Common Questions

You may provide standing answers to common application questions (for example, work authorization, sponsorship needs, willingness to relocate, and similar). The Service uses these stated answers to complete matching questions. You are responsible for keeping them accurate and current; some answers can change over time, and it is your responsibility to update them.

5.3 Employment History; Prior Applications; Relationships

You agree that the employers listed in your résumé and materials are treated as your complete employment history: if a company does not appear in your materials, the Service answers that you have not worked there. When an application asks whether you have previously applied to a company, the Service answers from Rafador’s own record of applications submitted for you through the Service; that record does not reflect applications you made on your own, and you accept the risk of any resulting mismatch. Questions about personal relationships or connections at a company are answered from the information you have provided; if you have such a relationship, you must tell us before we apply there.

5.4 Verification Before Submission

The Service checks each application for completeness before submitting it, so applications are not submitted half-finished.

5.5 Applications the Service Cannot Truthfully Complete Are Skipped

If an application requires an answer the Service cannot truthfully provide from your information, or requires an action outside its authorization (including the standalone authorizations described in Section 4.3), the Service does not guess, does not fabricate, and does not submit a partial application. It skips that application entirely and moves on to the next. Skipped applications are not submitted at all, and you will not be asked to complete them. You understand that jobs you might have wanted may be skipped for this reason, and that a skipped application is not a malfunction of the Service.

5.6 Your Responsibility for Accuracy

The accuracy of every application depends on the accuracy of what you give us. You represent and warrant that all information you provide is true, complete, and provided lawfully, and you are solely responsible for the consequences of inaccurate or misleading information submitted on your behalf, which can include rejection, withdrawal of an offer, or termination of employment.

6. Your Account

You must provide accurate registration information and keep it current. You are responsible for your login credentials and for all activity under your account. Notify us promptly of any unauthorized use. You may maintain only one account, and you may use the Service only to apply to jobs for yourself, not for any other person, except as we expressly permit in writing.

7. Subscriptions, Fees, Auto-Renewal, and No Refunds

7.1 Plans and Application Quotas

The Service is offered on paid subscription plans described on our website. Each plan includes a set maximum number of completed applications per billing period (the "quota"). The quota is a ceiling, not a promise of volume: the number of applications actually submitted depends on matching results, on how many applications can be truthfully completed under Section 5, and on third-party platforms. Unused applications expire at the end of each billing period and do not roll over. Quotas have no cash value.

7.2 Billing and Automatic Renewal

Subscriptions renew automatically. By subscribing, you authorize us and our payment processor to charge your payment method the applicable fees, plus any applicable taxes, at the start of each billing period until you cancel. We will disclose the price, billing frequency, and cancellation method before you subscribe, and we will send you the renewal reminders and notices required by law.

7.3 Cancellation

You may cancel at any time through your account settings, using a cancellation mechanism at least as easy as the method you used to subscribe. Cancellation stops future renewals; your subscription remains active through the end of the billing period already paid, and no further charges are made.

7.4 No Refunds

EXCEPT WHERE REQUIRED BY APPLICABLE LAW, ALL FEES ARE NON-REFUNDABLE, AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED BILLING PERIODS, UNUSED QUOTA, OR DISSATISFACTION WITH RESULTS. Application quota is consumed as applications are completed and submitted; consumed quota cannot be refunded in any circumstance.

7.5 Price Changes

We may change prices or plan features. We will give you advance notice of any price increase in the manner required by law (and at least 7 days’ notice), and the change will take effect no earlier than your next billing period, so you can cancel first if you do not accept it.

8. Acceptable Use

You agree that you will not:

We may investigate suspected violations and may suspend or terminate access as described in Section 18.

9. Your Content, Our License, and AI Training

9.1 You Own Your Content

You retain ownership of the information, documents, and other content you provide to the Service ("Your Content").

9.2 License to Us

You grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to host, store, use, reproduce, distribute, modify, adapt, run, display, translate, and create derivative works of Your Content for the purposes of operating, providing, securing, and improving the Service; developing new features and services; and developing and training the AI systems and models used to provide and improve the Service. This license ends when Your Content is deleted from our systems, except that: (a) applications and documents already submitted to employers cannot be recalled; (b) content may persist in routine backups for a limited period before purging; (c) we may retain content as required for legal, security, or dispute purposes; and (d) de-identified or aggregated data that no longer identifies you, and improvements to our models and systems already made, are not affected by deletion.

9.3 Generated Documents

As between you and Rafador, and conditioned on your compliance with these Terms, Rafador assigns to you its right, title, and interest, if any, in résumés, cover letters, and written answers the Service generates for you from Your Content ("Generated Documents"). Because AI output is not unique, similar or identical output may be generated for other users, and no rights are granted in any output generated for someone else.

9.4 Feedback

If you send us feedback, suggestions, or ideas, you agree we may use them without restriction or compensation, and they are non-confidential.

10. Our Intellectual Property

The Service, including its software, models, interfaces, designs, text, graphics, logos, and trademarks, is owned by Rafador or its licensors and is protected by intellectual-property laws. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you. You may not use the Rafador name, logo, or marks without our prior written permission.

11. Third-Party Platforms, Employers, and Job Postings

The Service interacts with third-party websites, job boards, applicant-tracking systems, and employers that we do not control. You understand and agree that:

12. Privacy

Our collection, use, and disclosure of personal information, and your privacy rights and choices, are described in our Privacy Policy, which is part of these Terms. Please read it; it includes important disclosures about AI processing, AI training, and how your information is shared, including the planned opt-in recruiter-visibility feature described there. We do not sell your personal data.

13. Disclaimers

THE SERVICE, ALL OUTPUTS AND GENERATED DOCUMENTS, AND ALL ACTIONS TAKEN BY THE SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT APPLICATIONS WILL BE COMPLETED ACCURATELY OR SUBMITTED, DELIVERED, OR PROCESSED SUCCESSFULLY; THAT AI-GENERATED OR AI-SELECTED CONTENT WILL BE ACCURATE, COMPLETE, OR APPROPRIATE; THAT ANY NUMBER OF APPLICATIONS WILL BE SUBMITTED IN ANY PERIOD; OR THAT USE OF THE SERVICE WILL RESULT IN ANY RESPONSE, INTERVIEW, OFFER, OR EMPLOYMENT. THE SERVICE DOES NOT PROVIDE LEGAL, CAREER, OR PROFESSIONAL ADVICE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER RAFADOR NOR ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, OPPORTUNITIES (INCLUDING EMPLOYMENT OPPORTUNITIES), DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, INCLUDING ANY ERROR IN, OR FAILURE OR SKIPPING OF, ANY APPLICATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU; IN THAT CASE LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED.

15. Indemnification

You agree to indemnify, defend, and hold harmless Rafador and its owners, officers, employees, contractors, and agents from and against any claims, demands, investigations, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) Your Content or any information you provided, including its inaccuracy or your lack of rights in it; (b) any application submitted on your behalf using information or instructions you provided; (c) your use or alleged misuse of the Service; (d) your breach or alleged breach of these Terms; (e) your violation of any law or of any third party’s rights or terms; or (f) your fraud or willful misconduct. We may assume the exclusive defense and control of any matter subject to indemnification, at your expense, and you agree to cooperate. This Section does not require you to indemnify us for our own fraud or willful misconduct.

16. Dispute Resolution: Informal Resolution First; Binding Individual Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND RAFADOR TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND IT WAIVES CLASS ACTIONS AND JURY TRIALS. YOU MAY OPT OUT WITHIN 30 DAYS (SECTION 16.7).

16.1 Informal Dispute Resolution First

Before either party may begin an arbitration or file a claim, that party must send the other an individualized written notice of the dispute ("Notice") describing the claim and the relief sought. Notices to us go to legal@rafador.com and notices to you go to the email on your account. For 60 days after a compliant Notice is received, the parties will try in good faith to resolve the dispute informally, including at least one telephone or video conference if either party requests it. Completing this process is a condition precedent to starting arbitration or litigation, and any statute of limitations is tolled during it.

16.2 Agreement to Arbitrate

You and Rafador agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms (including their formation, interpretation, or alleged breach) that is not resolved informally will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, as modified by this Section. The Federal Arbitration Act governs this Section. A single arbitrator will be appointed, and the arbitrator will apply the governing law stated in Section 17. Arbitration will proceed by videoconference or documents where the rules permit; any in-person hearing will occur in the county where you live or another mutually agreed place. AAA fees will be allocated under the AAA consumer fee schedule, and Rafador will pay the portions those rules assign to the business.

16.3 Exceptions

Either party may (a) bring an individual claim in small-claims court in a court of competent jurisdiction, and (b) seek injunctive or other equitable relief in court for the actual or threatened infringement or misuse of intellectual-property rights or unauthorized access to the Service. If a claim is filed in small-claims court, the arbitration requirement does not apply to that claim.

16.4 Class Action and Jury Waiver

YOU AND RAFADOR EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION. Claims may be brought only in an individual capacity, and the arbitrator may award relief only in favor of the individual party and only to the extent necessary to resolve that party’s individual claim. If this class waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder shall be arbitrated.

16.5 Mass Filings

If 25 or more demands for arbitration are filed with the assistance of coordinated counsel raising similar claims, the AAA Mass Arbitration Supplementary Rules will apply, and the parties agree the AAA may administer the demands in staged batches of up to 50, with bellwether proceedings first and remaining demands held in abeyance (with limitations periods tolled) until the bellwethers conclude and the parties have conferred about resolution.

16.6 Delegation; Severability

The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, enforceability, or formation of this Section, except that a court decides the enforceability of the class waiver in Section 16.4 and any dispute about compliance with Section 16.1. If any part of this Section other than the class waiver is found unenforceable, the rest remains in effect.

16.7 Your Right to Opt Out

You may opt out of this arbitration agreement (and the class waiver) with no effect on the rest of these Terms by sending written notice to legal@rafador.com within 30 days after you first accept these Terms (or within 30 days after we notify you of a material change to this Section, as to the change), stating your name, account email, and intent to opt out of arbitration.

17. Governing Law and Venue

These Terms and any dispute arising out of them are governed by the laws of the State of Pennsylvania, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs Section 16. Subject to Section 16, any claim not subject to arbitration will be brought exclusively in the state or federal courts located in Westmoreland County, Pennsylvania, and you consent to their jurisdiction and venue.

18. Termination and Suspension

You may stop using the Service and cancel at any time (Section 7.3). We may suspend or terminate your access, in whole or in part, with or without notice, if you breach these Terms or we reasonably suspect you have, if we believe your use creates risk or possible legal exposure for us or others, if required by law, or if we discontinue the Service. Upon termination your right to use the Service ends; fees already paid are not refunded except where the law requires. We may also remove, restrict, or refuse to process any content or activity where we reasonably believe doing so is necessary to avoid or mitigate adverse legal or regulatory impacts to us. Sections that by their nature should survive termination (including Sections 3, 5.6, 9, 10, 13, 14, 15, 16, 17, and 21) survive.

19. Changes to the Service or These Terms

We may modify, add to, suspend, or discontinue any part of the Service at any time. We may also update these Terms. If a change to these Terms materially and adversely affects your rights, we will give you at least 30 days’ advance notice by email or in-product notice before it takes effect, and if we materially change Section 16 (Dispute Resolution), you will have a new 30-day opt-out window for that change. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms; if you do not agree, you must stop using the Service and cancel.

20. Electronic Communications

You consent to receive communications from us electronically (email and in-product messages), including notices about your account, applications, billing, renewals, and these Terms, and you agree electronic notices satisfy any legal writing requirement. Transactional messages about your account and applications are part of the Service. Marketing communications are optional, and you may opt out of them at any time without affecting the Service.

21. General

These Terms, together with the Privacy Policy and any plan terms presented at purchase, are the entire agreement between you and Rafador regarding the Service and supersede prior agreements on that subject. If any provision is found unenforceable, it will be enforced to the maximum extent permissible and the remainder will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, sale of assets, or by operation of law. We are not liable for delay or failure caused by events beyond our reasonable control. Nothing in these Terms creates a partnership, joint venture, or employment relationship, and, except for the limited agency described in Section 4, neither party is the agent of the other. There are no third-party beneficiaries of these Terms. Section headings are for convenience only.

22. Contact

Questions about these Terms: legal@rafador.com.

By using Rafador AI, you acknowledge that your job applications are completed and submitted by artificial intelligence acting on your authorization; that AI can make mistakes; that applications the Service cannot truthfully complete are skipped; and that you are responsible for the accuracy of your information and the content of your applications.